Maybe you know many other similar website like Rue La La to sell discount designer apparels. But Rue La La is different. Rue La La is kind of popular in this business area. And in my opinion, this popularity should contribute to its customer services.
Rue La La uses multiple media channels to connect with its members include website, mobile device and social media. So on the website, you can find out what items will come in Coming Soon, and you can get reminders based on your choice. Then, Rue La La will send you a text or an email the day a Boutique opens so you never miss out.
In Rue La La, it has a new category called Local. Local picks stylish things to do, eat and see for you. Rue La La provides the most exciting and enticing destinations in your neighborhood and Rue La La will give you access to their most sought-after picks. Right now, Rue La La just include a few hot spots. But in order to satisfied more customers' needs, Rue La La create a corner called "Want Picks Near You?". Using this service, you can tell Rue La La what local spot you want to pick. Then Rue La La will let you know when they arrive your spot.
We all know when you shopping at website like Rue La La for discount designer items, the quantity is limited. And the most popular items will sold out fast. Consider of this situation, Rue La La provides a service called "Still Want It" so that you can also sign for the sold out item and Rue La La will ship you the item when they can it again. This service gives people more opportunities to get what they want. So customer will not feel so disappoint when they didn't click the check out button as fast as they can. Besides, like Local, members also can tell Rue La La what other brands you interested in which called "Brand Inquire". So based on this service, people can get more chance to discover their favorite brands in Rue La La.
All the things that Rue La La developed is aimed to satisfied their customers who has a loyal long-term relationship with Rue La La. Thus, Rue La La also try their best to reward their members by provide different membership program such as "The Rue La La 365" which will give members free shipping and gift card.
Rue La La is trying to get close to the customers and let customers get involved into their own shopping life.
Trust me, Rue La La will change your life, or at least make your life more interesting.


















